Purchased QB **** Pro * user on Jan **, ****. The person at the other end sent me a lin...

GetHuman-gromanxx's customer service issue with QuickBooks from January 2019

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The issue in GetHuman-gromanxx's own words
Purchased QB **** Pro * user on Jan **, ****. The person at the other end sent me a link to download the software. I was NOT able to sign in to download from that original link. A call to support put me in touch with someone who sent me a direct link and I was able to download and install the software but it seems to be missing a feature called ' EASY UPGRADE' and that is needed to convert my QB **** Pro backup to the **** version. I have a valid purchase, license no. and product no. !!! Help !!!**How do I know my information and credit card are protected?
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QuickBooks

Customer service issue
Reported by GetHuman-gromanxx
Jan 14th, 2019 - 9 mons ago
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GetHuman-gromanxx started working on this issue
Jan 14th 12:25am