I have a Quickbooks Essentials Online account for TboxTour LLC. I have added a new admi...

GetHuman-skipc's customer service issue with QuickBooks from January 2019

21 views | 418 similar | 0 following
Help with my QuickBooks issue
First: share to improve GetHuman-skipc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-skipc's next move: talk to QuickBooks when they open.
QuickBooks's call center is closed now. We will send GetHuman-skipc a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-skipc may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-skipc's own words
I have a Quickbooks Essentials Online account for TboxTour LLC. I have added a new admin user, Joe Donohue, (*****@***.com) and sent him an invitation to activate his user account. Joe is able to sign in to QB, but then he receives a message as follows: "there is no Quickbooks online company associated with *****@***.com". Joe would be the *rd user with the TboxTour company account, so I should be able to add him with my QB Essentials subscription. Please advise. Thank you.

GetHuman-skipc did not yet indicate what QuickBooks should do to make this right.

How GetHuman-skipc fixed the problem

We are waiting for GetHuman-skipc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get QuickBooks's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having QuickBooks issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-skipc fixes it.
This email address isn't valid

QuickBooks

Customer service issue
Reported by GetHuman-skipc
Jan 9th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 418 others
0 customers following this

Timeline

GetHuman-skipc started working on this issue
Jan 9th, 2019 4:51pm