I have two issues.**. I added an excel file to the sync on the main computer, but it d...

GetHuman4273167's customer service issue with Qbox from January 2020

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The issue in GetHuman4273167's own words
I have two issues.**. I added an excel file to the sync on the main computer, but it doesn't show up on my home computer in Qbox.***. I added another "user" (me on another computer). I sent an invitation to the email address (different from the others). Accepted the invitation and downloaded Qbox on the second computer. When I try to access the sync folder, it set up another sync folder as "company"* with no files associated with it. So I can't access any of the original company information.

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Customer service issue
Reported by GetHuman4273167
Jan 20th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 3 others
0 customers following this

Timeline

GetHuman4273167 started working on this issue
Jan 20th 9:57pm
GetHuman4273167 indicated the issue is not fixed yet.
Jan 21st 3:03pm
GetHuman4273167 indicated the issue is not fixed yet.
Jan 22nd 1:42am

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