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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-dhpullan's own words
My wife and I are booked on Jet Star Business Class to Bali on ** March returning on ** April and would like Qantas to confirm our booking LK*BPA would give us access to the Qantas Club Business Lounge at Tullamarine and*or Qantas partner at Denpasar. We are both Frequent Flyer Members but as retirees do not accumulate many FF Points these days although I was a Qantas Club Member for many years before retirement. Your assistance would be gratefully appreciated. regards David and Hazel Pullan
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