I just tried to fill out the application and I'm eligible to receive the Government Pro...

GetHuman-sailorsp's customer service issue with Q Link Wireless from November 2018

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The issue in GetHuman-sailorsp's own words
I just tried to fill out the application and I'm eligible to receive the Government Program, I followed all the directions to the application, but when I tried to add my Client ID * ********* in the "Step *: Select Eligibility" webpage, I got this back for an error: ---* Invalid DSHS number. DSHS client ID number is located in the top right corner of all DSHS correspondence documents and always contains '**' or '*' as a first digit. (GenerateLifeLineHouseholdFailed) I had been enrolled prior under the number that was given to me (***) ***-**** but the service with that carrier just ended days ago and I desperately need a phone for all my Doctors and many appointments weekly*monthly. I have many health issues and need a phone for my safety and well being, it would be nice if I could keep the same phone number, but not sure now if that would be possible. Thank You! for your time and help, Regards John La Rose
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Q Link Wireless

Customer service issue
Reported by GetHuman-sailorsp
Nov 30th, 2018 - 6 mons ago
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GetHuman-sailorsp started working on this issue
Nov 30th, 2018 1:02am