enrollment ID **********I'm trying to get this completed ASAP, as my annual certificati...

GetHuman-nrummel's customer service issue with Q Link Wireless from October 2018

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The issue in GetHuman-nrummel's own words
enrollment ID **********I'm trying to get this completed ASAP, as my annual certification with Assurance Wireless expires tomorrow and they will suspend my service.***st, I submitted a copy of my SNAP card and it was approved.***nd, not on the website when I log in, but on the phone when they lookup my application, it states that now I must submit proof of ID, yet when I log onto QLink and hit "send proof" it does not take me to the page that allows me to choose which method, rather it takes me to the page that shows that my prior proof of gov. benefits has been received and approved. ***rd, but MOST IMPORTANT, I need to be able to keep my existing phone * of ***-***-****.***th, is there any way at all to actually speak to a "live person" at QLink?***th, at what point do I cancel my service with Assurance?***th, should I complete my annual certification now with Assurance* or does my application with QLink supercede this requirement, as I have given all of the same information to Qlink during the application process?**Time is of essence, as I do NOT have a functional phone...or a reliable provider.
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Q Link Wireless

Customer service issue
Reported by GetHuman-nrummel
Oct 17th, 2018 - a mon ago
I have an issue with Q Link Wireless too
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GetHuman-nrummel started working on this issue
Oct 17th 8:49pm