My renter's insurance policy was canceled due to lack of payment, though I wasn't notif...

GetHuman1316598's customer service issue with Progressive Insurance from October 2018

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The issue in GetHuman1316598's own words
My renter's insurance policy was canceled due to lack of payment, though I wasn't notified that my bill was coming due. My car insurance is paid every * months, and I was under the impression my renter's insurance was as well. I'm just not sure why I get notification emails when my car insurance is coming due but I didn't for the renter's insurance. What can I do to restart my renter's insurance policy and make sure that I will get reminders when my bill will be coming due? I never selected the option to change my renter's insurance from being billed every * months to quarterly, so I'm upset I missed my payment because I hate paying any type of bill late. I'm also upset that I can't find an email reminder similar to my car insurance reminder in my inbox. How can I fix this situation?
GetHuman1316598 did not yet indicate what Progressive Insurance should do to make this right.
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Progressive Insurance

Customer service issue
Reported by GetHuman1316598
Oct 11th, 2018 - a mon ago
I have an issue with Progressive Insurance too
Not resolved
Seen by 2 customers so far
Similar issue to 1363 others
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Timeline
GetHuman1316598 started working on this issue
Oct 11th 1:33am