Hi there, my name is Ziyang Qi. I'm starting a Progressive Auto Insurance on...

GetHuman-qizy's customer service issue with Progressive Insurance from June 2018

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The issue and preferred resolution, in GetHuman-qizy's own words:
Hi there, my name is Ziyang Qi. I'm starting a Progressive Auto Insurance on **********, my Policy number is *********, and half year premium is $***.**. It's the cheapest configuration I could get from Progressive now, but I hope you could help me to lower my bill.**I'm now **, and had my US driver license at the age of **, had my Chinese license at the age of **. I just switched from Geico, and have no accidents within last * years. The only thing that might hurt my driving experience, was one ticket (crossing solid lines improperly, because of failing to merge back in time after trying to overtaking a slow truck in front of me) received after Sting Operation by a police.... I didn't have time to fight on the court, so I failed to stop it from hurting my drive performance :(**Definitely love to provide any helpful information if needed.
I trust that Progressive Insurance will make this right and come up with a resolution that is fair.
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Progressive Insurance

Customer service issue
Reported by GetHuman-qizy
Jun 24th, 2018 - 2 mons ago
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GetHuman-qizy started working on this issue
Jun 24th 3:43am