I ordered flowers to be delivered today (Valentines day). I paid extra to guarantee de...

GetHuman2210466's customer service issue with ProFlowers.com from February 2019

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The issue in GetHuman2210466's own words
I ordered flowers to be delivered today (Valentines day). I paid extra to guarantee delivery today. THEY WERE NOT DELIVERED.**I did receive an email stating that they were delivered, but they were not. **I also received a "proof of delivery" notice from UPS indicating that they were delivered and signed for by a person named "CHAD" There is no CHAD at Plantation General Hospitals Front Desk.** It is now *:**PM **I want a refund of my money.**My order number is: ************.*My name is Thomas Musson *Tel ***-***-*******The flowers were to be delivered to *Teresa Musson*Plantation Hospital**** NW **nd Ave*Plantation, FL ***** ***I attempted to call ProFlowers, but no answer... constant busy signal...
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ProFlowers.com

Customer service issue
Reported by GetHuman2210466
Feb 14th, 2019 - 8 mons ago
I have an issue with ProFlowers.com too
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Seen by 2 customers so far
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Timeline
GetHuman2210466 started working on this issue
Feb 14th 11:22pm