I have done more than ** Princess cruises and many Holland America and Cunard etc (over...

GetHuman2468916's customer service issue with Princess Cruise Line from March 2019

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I have done more than ** Princess cruises and many Holland America and Cunard etc (over ** in all).*I contacted prrincess cruises (Australia) to apply share holder benefits for an upcoming princess cruise including all needed details and proof of Share Ownership.*Their response was to FAX it or mail it. They ready had the details in my email.*Are they mad? We don't have FAX in Australia any more, and snail mail does not tell me it has arrived.*It is time Carnival and Princess in Australia got into the **st Century.*I only sent this after laughing in the aisles as did my friends who heard about this.*Can you help me bypass this nonsense?*(loyalty *********C)
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Princess Cruise Line

Customer service issue
Reported by GetHuman2468916
Mar 13th, 2019 - 5 mons ago
I have an issue with Princess Cruise Line too
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Seen by 4 customers so far
Similar issue to 79 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman2468916 started working on this issue
Mar 13th 4:56am
GetHuman2468916 indicated the issue is not fixed yet.
Mar 14th 6:22am
GetHuman2468916 indicated the issue is not fixed yet.
Mar 14th 7:45am
GetHuman2468916 indicated the issue is not fixed yet.
Mar 14th 7:48am