I got a hotel from Priceline. It was the Ramada Plaza in Wheeling, Illinois. I booked t...

GetHuman5871822's customer service issue with Priceline from March 2021

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The issue in GetHuman5871822's own words
I got a hotel from Priceline. It was the Ramada Plaza in Wheeling, Illinois. I booked the room for March *th. I am ** years old and I didn’t know that you could only reserve the room if you are **. My boyfriend was with me and he showed the desk person his idea. He said he couldn’t let us get a room even though I already paid and to contact Priceline to get my money back that they charged me even though I never stayed at that hotel. I have the confirmation numbers and everything to show that I made a reservation but I need a refund since we were turned away because of the age policy to book a room.

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Priceline

Customer service issue
Reported by GetHuman5871822
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 6324 others
0 customers following this

Timeline

GetHuman5871822 started working on this issue
Mar 21st 11:36pm

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