Due to Covid my place of business has canceled all leave for the rest of the year. I ne...

GetHuman5271951's Cancel or Change Booking issue with Priceline from September 2020

Help with my Priceline issue
The issue in GetHuman5271951's own words
Due to Covid my place of business has canceled all leave for the rest of the year. I need to cancel my booking I called the hotel and they said they have a full refund policy but I need to cancel through Priceline since I booked through Priceline. The cancel process so far has been almost enough for me to never book through Priceline again. No where on the app can you easily find a way to cancel your booking. I’ve called the assistance number twice in the last ** hours and left my name phone number and email address and have yet to hear back from an associate. I don't have my Priceline booking number but I have the Hotel booking- Cedarbrook lodge Nov *th to the **th R**********.

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Priceline

Cancel or Change Booking issue
Reported by GetHuman5271951
Sep 17th, 2020 - 4 months ago
Fixed
Seen by 3 customers so far
Similar issue to 5018 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman5271951 started working on this issue
Sep 17th, 2020 5:20am
GetHuman5271951 confirmed the issue is fixed. Hooray!
Sep 17th, 2020 2:17pm

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