Hi my name is Jennifer , I traveled from NY to PA for a buisness trip. I booked the hot...

GetHuman4504027's customer service issue with Priceline from March 2020

Help with my Priceline issue
First: share to improve GetHuman4504027's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4504027 may need:
Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman4504027's own words
Hi my name is Jennifer , I traveled from NY to PA for a buisness trip. I booked the hotel at holiday inn Express in fort Washington. In which I attempted to cancel Monday when I arrived however I was told I couldn’t. I found out the day off I’ll be working at an urgent care facility that are only seeing patients with potential convid** pandemic as an official testing site. **As of today I’ve been in contact with patients and medical staff that has encountered patients that has been exposed. I’m am attempting to cancel the rest of my stay here because I am not feeling really well. I can not stay here any longer risking ppl at the hotel in getting exposed . I would like to take proper care at the comfort of my home. I would like to know if there’s anything you can do to help me in this matter in getting a refund so that I can leave the premises . Please please please I’m already facing difficulties with my company who has not informed us of working at sites that are testing for positive Convid** only. Neither do they want to reimburse. Providers and staff at the location has also been experiencing symptoms and has been exposed also. since its limited supplies and strict procedures I would have to wait for my symptoms to worsen within *-** days which I am on day * since being exposed. It doesn’t make sense for me to wait it out in the hotel To test positive and to self quarantine for another week or so when I can not afford that, and not provide proper care for myself. *I can provide proof of information upon request of work & that I’ve attempted to cancel before since, I already had a bad feeling about this . *I would appreciate if you can honor this request. **Please and thank you . *Jennifer Santiago **The best number to contact me is (***)***-****

GetHuman4504027 did not yet indicate what Priceline should do to make this right.

How GetHuman4504027 fixed the problem

We are waiting for GetHuman4504027 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Priceline

Customer service issue
Reported by GetHuman4504027
Mar 21st, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 4205 others
0 customers following this

Timeline

GetHuman4504027 started working on this issue
Mar 21st, 2020 6:13pm