Priceline Trip* ***-***-***-****Made above reservation with Priceline (Hertz Car) * how...

GetHuman4431978's customer service issue with Priceline from March 2020

Help with my Priceline issue
Before contacting them, items GetHuman4431978 may need:
Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman4431978's own words
Priceline Trip* ***-***-***-****Made above reservation with Priceline (Hertz Car) * however, was contact by Hertz location indicating car would not be available. Contacted Priceline and was refunded car rental amount of $***.*** however, we also had purchased the Collision, Damage Cover for $***.** and have not been refunded this amount from Priceline. Priceline charged our credit card a total of $***.**. We need to have the $***.** refund back to our credit card. You may contact me at ***-***-**** if you need to speak with me.

GetHuman4431978 did not yet indicate what Priceline should do to make this right.

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Priceline

Customer service issue
Reported by GetHuman4431978
Mar 6th, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 3335 others
0 customers following this

Timeline

GetHuman4431978 started working on this issue
Mar 6th 5:56pm
GetHuman4431978 indicated the issue is not fixed yet.
Mar 6th 5:59pm
GetHuman4431978 shared this issue with others over email
Mar 6th 6:00pm