I tried to cancel my trip the same day it was scheduled, but I was told my refund was...

GetHuman4404032's customer service issue with Priceline from February 2020

Help with my Priceline issue
The issue in GetHuman4404032's own words
I tried to cancel my trip the same day it was scheduled, but I was told my refund was $*. Impossible to talk with a real person.

GetHuman4404032 did not yet indicate what Priceline should do to make this right.

How GetHuman4404032 fixed the problem
When I tried to cancel the trip I had scheduled that day, I was told by the automated service that my refund would be *. This entire process was extremely frustrating. It is very difficult to speak to a real person. I made * phone calls and numerous attempts on my computer. I was repeatedly directed to an automated service which was of no assistance whatsoever. I was finally given *-***-***-**** which at first was also automated. I was told I would receive a call back in ** minutes, but it was actually ** minutes before the call was returned. In the meantime, my daughter repeatedly pressed the "cancel" button on her e-mail order and the order was cancelled. I will NEVER use Priceline again!!!
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Priceline

Customer service issue
Reported by GetHuman4404032
Feb 27th, 2020 - a year ago
Fixed
GetHuman4404032 shared how to fix
Seen by 8 customers so far
Similar issue to 3295 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman4404032 started working on this issue
Feb 27th, 2020 7:35pm
GetHuman4404032 confirmed the issue is fixed. Hooray!
Feb 28th, 2020 5:22pm