Having an issue with my visa and my baby’s visa and can not enter Australia. Need to ca...

GetHuman4037630's Cancel or Change Booking issue with Priceline from December 2019

Help with my Priceline issue
The issue in GetHuman4037630's own words
Having an issue with my visa and my baby’s visa and can not enter Australia. Need to cancel, rebook, or credit my account for the flight we can not make. I do not have a future travel date. Don’t know when visa will be fixed. Have been calling Priceline for the past several days with no resolution. Desperate for a cost efficient option. Need to fix immediately

GetHuman4037630 did not yet indicate what Priceline should do to make this right.

How GetHuman4037630 fixed the problem
Called and called and called. Continued to call until some one could help resolve the issue. Also called the airlines directly. They said Priceline has to give up the account to them in order for the airline to make changes. Priceline finally gave me a travel credit otherwise I would’ve had to wait to see if they would transfer my account over to Qantas.
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Priceline

Cancel or Change Booking issue
Reported by GetHuman4037630
Dec 4th, 2019 - a year ago
Fixed
GetHuman4037630 shared how to fix
Seen by 4 customers so far
Similar issue to 3163 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman4037630 started working on this issue
Dec 4th, 2019 5:23am
GetHuman4037630 confirmed the issue is fixed. Hooray!
Dec 5th, 2019 12:50am

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