Please refer to Priceline Trip Number :***-***-***-**.*When this Hotel was booked the a...

GetHuman-vbarbara's Problem With a Reservation issue with Priceline from November 2019

Help with my Priceline issue
The issue in GetHuman-vbarbara's own words
Please refer to Priceline Trip Number :***-***-***-**.*When this Hotel was booked the amenities included an airport shuttle. Upon arrival we discovered the shuttle had been discontinued. UBER quoted $ **.** for round trip Nov * and *. We were the forced to seek alternative accommodation with shuttle service. *Problems: Priceline showing inaccurate information. * : Hotel not close to airport as indicated in name 'Best Western Airport Inn.'* : Loss of money from initial booking *In reviews of this Hotel I read that travellers had a shuttle available in Sept ****. Why the discrepancy regarding this availability? *I am seeking a refund. Senior travellers deserve better service. *Thank you*Victoria and Douglas

GetHuman-vbarbara did not yet indicate what Priceline should do to make this right.

How GetHuman-vbarbara fixed the problem
Outline the problem extensively accurately and politely in an email. Quote the Priceline Trip Number for easier reference. Calling Priceline Customer Service resolved our issue. They were very accommodating.
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Priceline

Problem With a Reservation issue
Reported by GetHuman-vbarbara
Nov 2nd, 2019 - 2 years ago
Fixed
GetHuman-vbarbara shared how to fix
Seen by 31 customers so far
Similar issue to 13631 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman-vbarbara started working on this issue
Nov 2nd, 2019 4:11pm
GetHuman-vbarbara indicated the issue is not fixed yet.
Nov 2nd, 2019 9:36pm
GetHuman-vbarbara indicated the issue is not fixed yet.
Nov 2nd, 2019 10:18pm
GetHuman-vbarbara confirmed the issue is fixed. Hooray!
Nov 3rd, 2019 12:04am
GetHuman-vbarbara confirmed the issue is fixed. Hooray!
Nov 27th, 2019 7:19pm
GetHuman-vbarbara confirmed the issue is fixed. Hooray!
Nov 27th, 2019 7:19pm