Please refer to Priceline Trip Number :***-***-***-**.*When this Hotel was booked the a...
GetHuman-vbarbara's Problem With a Reservation issue with Priceline from November 2019
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The issue in GetHuman-vbarbara's own words
Please refer to Priceline Trip Number :***-***-***-**.*When this Hotel was booked the amenities included an airport shuttle. Upon arrival we discovered the shuttle had been discontinued. UBER quoted $ **.** for round trip Nov * and *. We were the forced to seek alternative accommodation with shuttle service. *Problems: Priceline showing inaccurate information. * : Hotel not close to airport as indicated in name 'Best Western Airport Inn.'* : Loss of money from initial booking *In reviews of this Hotel I read that travellers had a shuttle available in Sept ****. Why the discrepancy regarding this availability? *I am seeking a refund. Senior travellers deserve better service. *Thank you*Victoria and Douglas
GetHuman-vbarbara did not yet indicate what Priceline should do to make this right.
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How GetHuman-vbarbara fixed the problem
Outline the problem extensively accurately and politely in an email. Quote the Priceline Trip Number for easier reference. Calling Priceline Customer Service resolved our issue. They were very accommodating.
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