On January **, **** I purchased a trip to Vegas via Priceline. I also purchased the in...

GetHuman2540869's customer service issue with Priceline from March 2019

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The issue in GetHuman2540869's own words
Reschedule the trip or refund. ... On January **, **** I purchased a trip to Vegas via Priceline. I also purchased the insurance as I have rotten luck with anything that I do. Three weeks later I learn that my son (who has Autism) would be graduating from College on May **, ****. My Vegas trip had me leaving on the *th and returning on the **th. As soon as I found this information out, I called to make a claim on the insurance I purchased and was told that the insurance did not cover that. I called Priceline customer service to see if I could change the dates and was told no. This is a huge accomplishment for my son and I would not miss it for any thing. I'm not the richest person and the amount of $**** is a huge loss for me. Can you please help?
They didn't see the problem.
Let me reschedule the trip or refund the cost.
This was the first time I used Priceline
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Priceline

Hotel and Airfare
Customer service issue
Reported by GetHuman2540869
Mar 18th, 2019 - 2 years ago
Fixed
Seen by 15 customers so far
Similar issue to 7977 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman2540869 started working on this issue
Mar 18th, 2019 4:18pm
GetHuman2540869 indicated the issue is not fixed yet.
Mar 18th, 2019 4:19pm

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