To whom it may concern,*Recently I traveled to Los Angeles from Chicago and went to Eco...

GetHuman-sohndami's customer service issue with Priceline from February 2019

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The issue in GetHuman-sohndami's own words
To whom it may concern,*Recently I traveled to Los Angeles from Chicago and went to Economy Rent-A-Car located at **** W Century Blvd., Los Angeles because it was a referred place by Priceline. When I arrived at the office the car size that I requested was not available. The price that I was going to pay for a compact car rental was originally $**.** however because of the unavailability I was asked to pay over $*** for a full size car with extra fees added on to it. I am insured through AAA insurance and the attendant said that it could not be taken and that I had to insure the car through their company. It was a very inconvenient and uncomfortable experience for me and even had to pay a cancellation fee of $** for a car that I reserved for that the company did not have. I would like to receive some feedback as to why this happened and how I can avoid this problem next time.*Thank you.
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Customer service issue
Reported by GetHuman-sohndami
Feb 7th, 2019 - 3 mons ago
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GetHuman-sohndami started working on this issue
Feb 7th 11:02pm
GetHuman-sohndami indicated the issue is not fixed yet.
Feb 8th 3:15am