We couldn’t be more upset with the false information your agent shared with us in booki...

GetHuman-scswat's customer service issue with Priceline from August 2018

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The issue in GetHuman-scswat's own words
We couldn’t be more upset with the false information your agent shared with us in booking our room in Taos. **After arriving at *pm and checking out at **:**, due to a mouse in the room, I was told it could take up to ** days to get a refund. **We are here in Taos, with two children, and had to dish out another $*** last night for another room. **This has impacted our trip and return immensely. Would you process the refund today? Friday, August **
GetHuman-scswat did not yet indicate what Priceline should do to make this right.
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Priceline

Customer service issue
Reported by GetHuman-scswat
Aug 10th, 2018 - 8 mons ago
I have an issue with Priceline too
Fixed
Seen by 4 customers so far
Similar issue to 2360 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number
Timeline
GetHuman-scswat started working on this issue
Aug 10th, 2018 3:29pm
GetHuman-scswat indicated the issue is not fixed yet.
Aug 10th, 2018 3:30pm