Why is it so hard to get a live person. I reserved a hotel. Priceline deducted the m...

GetHuman914416's customer service issue with Priceline from July 2018

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The issue in GetHuman914416's own words
Why is it so hard to get a live person. I reserved a hotel. Priceline deducted the money. I tried to cancel the reservation less than * minutes later and all I get is transferring to booking.com. Of course they can’t find the reservation. Please help. I just want my ***.** back. The hotel cancelled it right away. My name is Xavier Mays. Trip number ***********. Email X*****@***.com. Hotel was Days Inn & Suites **** Garfield South Gate CA*****. This is so frustrating. The date was ******* @ *:** p.m. Cancel at the hotel @ *:** p.m. booking.com could not find the reservation. So the couldn’t cancel it. I talked to * difference people from *:** p.m to midnight. With no results. This has been my worst experience ever. I’m just trying to survive and to reserve a different location but the money was not returned. It stated free cancellations. Phone nbr ***.***.****
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Priceline

Customer service issue
Reported by GetHuman914416
Jul 25th, 2018 - 10 mons ago
I have an issue with Priceline too
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Seen by 2 customers so far
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Timeline
GetHuman914416 started working on this issue
Jul 25th, 2018 2:12am