I had filtered for pet friendly hotels and selected an "express sale" booking. After m...

GetHuman-colopete's customer service issue with Priceline from July 2018

12 views
 | 
1334 similar
 | 
0 following
Help with my Priceline issue
GetHuman-colopete's next move: call Priceline.
The best way to get your problem resolved is to tap the button below to start calling Priceline. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-colopete may need:
Priceline Trip Number, Billing address, Email address, and Phone number
The issue in GetHuman-colopete's own words
I had filtered for pet friendly hotels and selected an "express sale" booking. After making the transaction, I could not find any information about the hotel being pet friendly in the receipt so I went to the hotel's website only to learn that pets are not allowed. Upon learning this, I attempted to cancel the reservation. This was probably within *-** minutes of making it. The agent told me there was nothing that could be done. I told her that I would contest the charges through my credit card provider and that I would let everyone that I know, know of this experience and warn them to stay away from Priceline.COM. Know this is just a drop in the bucket, but word of mouth does travel so in light of the treatment that I have received, I will do my best to reciprocate.
GetHuman-colopete did not yet indicate what Priceline should do to make this right.
I have an issue with Priceline too
How GetHuman-colopete fixed the problem
We are waiting for GetHuman-colopete to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Priceline customer problems.
How do I cancel or change my Priceline reservation?What do I do if I have a problem with my Priceline reservation?How do I make a booking on Priceline.com?How to dispute a charge from Priceline?
Do you have a customer issue as well?
We can help you get Priceline's attention and get better help faster. Tap below to get started.
Having Priceline issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-colopete fixes it.
This email address isn't valid

Priceline

Customer service issue
Reported by GetHuman-colopete
Jul 3rd, 2018 - a yr ago
I have an issue with Priceline too
Not resolved
Seen by 12 customers so far
Similar issue to 1334 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-colopete started working on this issue
Jul 3rd, 2018 2:13am
GetHuman-colopete shared this issue with friends on Facebook
Jul 3rd, 2018 2:13am