Good mornig,**Last night I booked a * bedroom room through Priceline at a Best Western...

GetHuman836507's customer service issue with Priceline from June 2018

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The issue in GetHuman836507's own words
Good mornig,**Last night I booked a * bedroom room through Priceline at a Best Western in Maumee, OH. When I arrived, they told me Priceline overbooked and their weren’t any rooms available. After arguing w the front desk, they were able to get me in a room, but it only had one double bed (as opposed the two queens I booked). I gave the bed to my friend and I was forced to sleep on the floor (the hotel had no cots available either). Along w sleeping on the floor, my friend discovered a few dead ants in his double bed. This is completely unacceptable and I feel a refund is deserving. I’ve not posted about my experience yet, but I customer service can’t resolve this, I will.**Thank you,*Dave Z
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Priceline

Customer service issue
Reported by GetHuman836507
Jun 30th, 2018 - a yr ago
I have an issue with Priceline too
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Seen by 7 customers so far
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GetHuman836507 started working on this issue
Jun 30th, 2018 2:24pm