I booked a reservation through priceline accidentally thinking that it was the hotel si...

GetHuman812033's customer service issue with Priceline from June 2018

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The issue in GetHuman812033's own words
I booked a reservation through priceline accidentally thinking that it was the hotel site for the Sonestra Hotel Philadelphia Rittenhouse. I never received an email confirmation so I don't have a reservation number. I called the hotel to cancel my reservation under Cheryl Rawson, email C*****@***.com and they told me that the reservation was through Priceline and that I would have to cancel the reservation and get my refund from you. I do remember that I could cancel my reservation for a full refund as long as I did it at least * days before the check in date. The check in date is July *, ****. Please cancel my reservation and send me a confirmation that the reservation is cancelled with a cancellation number and verification that any deposit collected by Priceline will be refunded.
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Priceline

Customer service issue
Reported by GetHuman812033
Jun 22nd, 2018 - a yr ago
I have an issue with Priceline too
Not resolved
Seen by 38 customers so far
Similar issue to 1071 others
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Timeline
GetHuman812033 started working on this issue
Jun 22nd, 2018 10:49pm