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GetHuman-ajjewell's customer service issue with Priceline from June 2018

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The issue in GetHuman-ajjewell's own words
I tried to book a hotel room . When I entered the visa*debit card info, it said payment method not accepted, try another card. Later that night went into my on line banking and saw that $***.** had been debited by Priceline. Could not reach anyone at customer service and the issue is still not resolved. ... Im being charged for a room that never was booked. You took $***.** from my Toronto Dominion bank acct. I cannot reach a human to talk to and am getting very frustrated. Can you please help me. My name is Chris Jordan and my phone number is * *** *** ****
Being charged after the transaction was denied. Then trying to reach a live person to resolve issue but no one available.
We would like our money refunded.
We have used Priceline in the past and never had an issue. This has been a very frustrating and disappointing experience.
We have called our bank and been told it would be faster to resolve it with the company responsible for the error. We have called several numbers listed on line that claim to be customer service numbers. Each time we get stuck in a loop or get booted out of the system. have called numerous
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Priceline

Priceline
Customer service issue
Reported by GetHuman-ajjewell
Jun 11th, 2018 - 2 years ago
Fixed
Seen by 17 customers so far
Similar issue to 209 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman-ajjewell started working on this issue
Jun 11th, 2018 3:15am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 11th, 2018 5:08pm
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 12th, 2018 2:03pm
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 12th, 2018 2:04pm
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 12th, 2018 2:05pm
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 14th, 2018 5:56am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 14th, 2018 5:56am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 14th, 2018 5:57am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 14th, 2018 6:07am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 14th, 2018 6:09am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 14th, 2018 6:09am
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 16th, 2018 12:03pm
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 16th, 2018 12:04pm
GetHuman-ajjewell indicated the issue is not fixed yet.
Jun 16th, 2018 12:05pm

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