I made a sale for ***.**. The moment that the package was received, I received a messag...

GetHuman2581115's customer service issue with PoshMark from April 2019

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The issue in GetHuman2581115's own words
I made a sale for ***.**. The moment that the package was received, I received a message from a buyer who has only a store name saying how everything in the package was damaged beyond repair. After messaging back and forth I let her know that I wouldn't fight a refund and asked for pictures and my products to be sent back. Only, after reading what she then told you her reason for asking for a reason didn't mention even one word that she explained to me. I IMMEDIATELY KNEW THAT SOMETHING WAS TERRIBLY WRONG AND I IMMEDIATELY REACHED OUT TO YOU TO ASK FOR AN INVESTIGATION INTO THE LIES THAT WERE TOLD TO YOU AND MYSELF. From that moment until now I have yet to get a response to a single email from my daily attempts for assistance.*Oh but it became very clear of the buyers intentions the moment that I received my "products return package" *She stole every single makeup palette, every single it Cosmetics makeup brushes that were in sealed tubes that could have NEVER been damaged.*All I received were products that she apparently didn't want or just a*Something to put weight in the return box.*Once again I IMMEDIATELY REACHED OUT BEGGING FOR HELP!!!!! AGAIN NOT ONE RESPONSE TO MY COUNTLESS ATTEMPTS TO CONTACT SOMEONE *After weeks of daily, somes day multiple attempts of BEGGING AND I DO MEAN BEGGING FOR HELP YOU HAD THE NERVE TO CLOSE THE TRANSACTION STATING THAT I APPROVED THE JOKE OF A RETURN!!!!!*Therefore, I had no choice but to file for a small claims. Since there was no response giving me the name of the thief, I have filed suit against Poshmark.*That being said, I'm attempting to find who I need to be served. If no response continues I have asked for the maximum amount allowed in my state. Instead of the *** dollars that I lost, its going to be *,***.** instead.*I am reaching out in every manner of contact so when my court date arrives I can prove my every attempt being ignored. I'm extremely confident that I will receive every penny I have requested. My closet is closed from this moment.*I am an Ambassador which wasn't easy to attain. Not that, that has mattered a single bit.*I'm looking forward to say "you have been served" with next thanking the court for helping me to stop a thief from getting away with what Poshmark helped her to get away with.*I will attempt to find other means to make contact. Either way, I get paid one way or the other. You get to choose it to be *** or ****.***Thank you for doing NOTHING

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PoshMark

Customer service issue
Reported by GetHuman2581115
Apr 7th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2309 others
0 customers following this

Timeline

GetHuman2581115 started working on this issue
Apr 7th, 2019 5:30pm
GetHuman2581115 shared this issue with your circles on Google+
Apr 7th, 2019 5:31pm

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