I went to popeyes approximately ** days ago and ordered a * piece chicken meal. When I...

GetHuman-terryabl's customer service issue with Popeyes from December 2018

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The issue in GetHuman-terryabl's own words
I went to popeyes approximately ** days ago and ordered a * piece chicken meal. When I got home I didn't have what I ordered. I IMMEDIATELY PHONED THE RESTURANT AND TOLD THEM WHAT HAPPENED. I WAS ASKED MY NAME AND WAS TOLD THE NEXT MEAL WOULD BE ON THEM. THE YOUNG MAN SAID JUST TELL THEM ON MY NEXT VISIT. WELL I WENT BACK ON ********** AT APPROXIMATELY *:** PM AND TOLD THEM WHAT HAD OCCURRED ON MY LAST VISIT. I WAS THEN TOLD WITHOUT A RECEIPT THEY COULDNT HELP ME*THE MANAGER ON DUTY DIDNT EVEN COME OUT FROM THE BACK TO TALK TO ME. I AM UPSET ABOUT HOW I WAS TREATED! I NEVER ASKED FOR A FREE MEAL TO START WITH. IT WAS POPEYES THAT SCREWED UP ON MY ORDER AND THEN COMPOUNDED THE PROBLEM BY NOT KEEPING THEIR WORD. I SERIOUSLY DOUBT IF I EVER VISIT POPEYES AGAIN.
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Popeyes

Customer service issue
Reported by GetHuman-terryabl
Dec 17th, 2018 - 2 mons ago
I have an issue with Popeyes too
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Seen by 5 customers so far
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GetHuman-terryabl started working on this issue
Dec 17th, 2018 3:25pm