Hi there! **I would like to inform you that I am having technical issues upon registeri...

GetHuman-radiel's Can't Login issue with Plentyoffish from December 2019

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The issue in GetHuman-radiel's own words
Hi there! **I would like to inform you that I am having technical issues upon registering in your website.**Last Monday I created * profiles **. user : Ironkey*** - photo uploaded, took the assessment test * pass: $@Ironkey***$@**then cannot log in back after I signed out. I tried clicking " forgot password" but i didn't receive the email *link to change or recover the password. It never came back to me. Although, I received the welcome email.but not the the email where to recover my password. **I created another profile the next day..**. user : labtechguy**.* pass : $@Ironkey***$@**the same thing happened. I cannot log in back. clicked "forgot password" but didnt get the email to recover my password but the welcome email only. **I still cannot log at the moment and do not want to create another profile. *the phone number I used : ***- ***-*****email : *****@***.com (dont forget the "ph" in the end) **Please assist. Thank you very much.

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Plentyoffish

Can't Login issue
Reported by GetHuman-radiel
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 13292 others
0 customers following this

Timeline

GetHuman-radiel started working on this issue
Dec 26th, 2019 6:00pm
GetHuman-radiel indicated the issue is not fixed yet.
Dec 26th, 2019 10:29pm

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