I have not been able to reset my password. I contacted a human on a pof help line. I wa...

GetHuman-da_chz's Hacked Account issue with Plentyoffish from December 2019

Help with my Plentyoffish issue
First: share to improve GetHuman-da_chz's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-da_chz may need:
Email address on the account, username on the account, and Name on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-da_chz's own words
I have not been able to reset my password. I contacted a human on a pof help line. I was told to allow them to access my andriod using a team advise app. I did until I became weary of them wanting access to a debit card, which i reluctantly ok'd. While this process continued they tried to access **.** from my cash app, and also a ** gift card from amazon. Little did they know the debit card which I gave them only had a small amount in it, and access to my cash app didn't help because I knew the acct was practically empty. I won't use this avenue again. SOMEONE PLEASE STOP THIS INFRINGEMENT ON MY ACCT. Username dmalone* email address *****@***.com

GetHuman-da_chz did not yet indicate what Plentyoffish should do to make this right.

How GetHuman-da_chz fixed the problem

We are waiting for GetHuman-da_chz to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Plentyoffish's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Plentyoffish issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Plentyoffish

Hacked Account issue
Reported by GetHuman-da_chz
Dec 11th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 13306 others
0 customers following this

Timeline

GetHuman-da_chz started working on this issue
Dec 11th, 2019 10:39pm
GetHuman-da_chz indicated the issue is not fixed yet.
Dec 13th, 2019 2:43am