I have not been able to reset my password. I contacted a human on a pof help line. I wa...

GetHuman-da_chz's Hacked Account issue with Plentyoffish from December 2019

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Email address on the account, username on the account, and Name on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-da_chz's own words
I have not been able to reset my password. I contacted a human on a pof help line. I was told to allow them to access my andriod using a team advise app. I did until I became weary of them wanting access to a debit card, which i reluctantly ok'd. While this process continued they tried to access **.** from my cash app, and also a ** gift card from amazon. Little did they know the debit card which I gave them only had a small amount in it, and access to my cash app didn't help because I knew the acct was practically empty. I won't use this avenue again. SOMEONE PLEASE STOP THIS INFRINGEMENT ON MY ACCT. Username dmalone* email address *****@***.com

GetHuman-da_chz did not yet indicate what Plentyoffish should do to make this right.

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Plentyoffish

Hacked Account issue
Reported by GetHuman-da_chz
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 13306 others
0 customers following this

Timeline

GetHuman-da_chz started working on this issue
Dec 11th, 2019 10:39pm
GetHuman-da_chz indicated the issue is not fixed yet.
Dec 13th, 2019 2:43am