To whom it may concern at POF dating site team* this is Katherine Antillon (user name...

GetHuman-asamkat's Hacked Account issue with Plentyoffish from October 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-asamkat's own words
To whom it may concern at POF dating site team* this is Katherine Antillon (user name: asamkat*) contact phone number (***) ***-**** and email address: *****@***.com. My POF dating account had been recently hacked by someone who changed my photos, identity, profile detail information and so forth with someone who is not me (only kept my job description as: Fashion designer*percussionist - which is correct). I had an account with Plenty of Fish (POF) for Many years. I took notice that I had received numerous of pop ups today on my phone from men and reviewed my account and profile information which was completely changed to someone else. So, I deleted the pictures, changed most of the incorrect information to mine then logged out* finding out that my password was not recognized. I followed through in resetting my password where POF emails where not received*found from either my two email addresses. I am contacting you to further investigate my concern. Please, contact me with the outcome.*Thank you,*Katherine (aka: Kat)

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Plentyoffish

Hacked Account issue
Reported by GetHuman-asamkat
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 61906 others
0 customers following this

Timeline

GetHuman-asamkat started working on this issue
Oct 15th, 2019 4:05am

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