My pof account has definitely been hacked. I created an account March ** with the usern...

GetHuman2644211's customer service issue with Plentyoffish from March 2019

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Plentyoffish doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2644211 will need to dig through the advice provided by Plentyoffish, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2644211 can let us know if they help or not.
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Email address on the account, username on the account, and Name on the account
The issue in GetHuman2644211's own words
My pof account has definitely been hacked. I created an account March ** with the username Manillaa, email address *****@***.com.*I am unable to login with my username or email on multiple devices. When I tried to email a new password to my email- I never received the email to reset my password. I checked my junk folder.. nothing. There is definitely a hacker.*Someone on the site that i politely rejected is doing this out of spite. **Please let me reset my password so i can remove my picture and profile. I dont care about the messages but I just want to delete my picture. My fear now is this guy has my email? **Please help me get back in. Im new to this and I haven't even had the account for a week but overwhelmed with the messages and people but did not think Id get hacked.

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Plentyoffish

Customer service issue
Reported by GetHuman2644211
Mar 31st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 54 others
0 customers following this

Timeline

GetHuman2644211 started working on this issue
Mar 31st, 2019 12:50am

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