After being inactive on the sight, on or about June *, **** I began receiving emails st...

GetHuman-mydoharr's customer service issue with Plentyoffish from June 2018

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The issue in GetHuman-mydoharr's own words
After being inactive on the sight, on or about June *, **** I began receiving emails stating that I had new messages, since I had blocked my profile, I didn't think I should be receiving them. I went on the sight and found multiple emails, as I began reading them, I saw the thread of the conversation and realized that I had not participated in those and began to realize that the person answering on behalf of my profile, was not myself. I then went to "My Profile" and also realized that some of my info had been changed and some of my profile pictures had also been deleted and replaced by photos of some other woman, not myself. I, immediately, went in and changed my "password" . I, also, changed my profile pictures back to images of myself and corrected the incorrect info in my profile. I then proceeded to contact every man that someone named "Joyce" had contacted under my screen name and informed them that It was not me and I hoped that there had been no scams against them. Later in the day, I tried to go back into my profile and now I cannot get on the the site with my username that I have had for years, I also tried my old and my changed passwords, no luck. I then clicked "forgot username and password", it told me that the email address that I have used as contact for your site for more than ** years was not valid, by the way, its the same email address that I have been notified on for the past week of all these new emails ???? This is rediculous, I want to use my profile!!!!!

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Customer service issue
Reported by GetHuman-mydoharr
Jun 15th, 2018 - 4 years ago
Seen by 9 customers so far
Similar issue to 2296 others
0 customers following this
Items needed
Email address on the account
username on the account
Name on the account


GetHuman-mydoharr started working on this issue
Jun 15th, 2018 12:17am
GetHuman-mydoharr indicated the issue is not fixed yet.
Jun 15th, 2018 11:06am
GetHuman-mydoharr indicated the issue is not fixed yet.
Jun 16th, 2018 3:24am
GetHuman-mydoharr indicated the issue is not fixed yet.
Jun 18th, 2018 1:47pm

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