I have sent numerous emails to slot mania customer support about missing a megabonus an...

GetHuman-envusxr's Missing Items issue with Playtika Games from October 2019

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Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-envusxr's own words
I didnt recive my chest and mega bonus ... I have sent numerous emails to slot mania customer support about missing a megabonus and also now I have lost my clan chest I would really like to know why and if I'm going to be compensated I sent roughly about * emails and their only response I get is it has been fixed I am not impressed with this that's been taking them for ever to get back to me they will not answer me properly please rectify this I would like my megabonus reinstated and my chest reinstated I was up to the *th chest I would also like to put a complaint in about the customer support it takes so long and you do not get any answers I'm not impressed with it and all
There is no reponse from customer support only to say the issue is fixed and nothing else
Give me my mega bonus and missing chest also answer my complaints properly
I have been a customer for * yrs approx and spent thousands of dollers in real monet
Contacting support numerouse times
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Playtika Games

Missing Items issue
Reported by GetHuman-envusxr
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 802 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-envusxr started working on this issue
Oct 21st, 2019 1:06pm

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