Help. This has happened before actually to many times. It has never taken this long. Really what is the problem.

GetHuman-emailbs's customer service issue with Playtika Games from September 2018

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Help with my Playtika Games issue
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The issue in GetHuman-emailbs's own words
Just trying to get what I paid for and it should never have to take this long. ... I purchased a package yesterday from your company for Slots House of Fun. The package was for chest, free spins and various things and I did receive these but the package included *,***,*** coins and I only received *,***,***. I have tried for hours to get this resolved. I should not have to wait over ** hours to receive a purchase that only took you seconds to take my money..... Please take care of this in a timely manner. This is *th attempt.
This has happened many times and every time I tell myself find another game to play. I'm ** years old an enjoy playing these games but this is frustrating to have beg for help to get your order.
I want the coins in my account as soon as possible. This not the way to do business.
I have played these games for a long time and I purchased frequently. I play every day. Just check the history. You can do that? I shouldered have to justify customer status to get this resolved.
I've tried everything I know to do.
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Playtika Games

Slots House of Fun
Customer service issue
Reported by GetHuman-emailbs
Sep 8th, 2018 - 4 years ago
Seen by 18 customers so far
Similar issue to 120 others
0 customers following this
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GetHuman-emailbs started working on this issue
Sep 8th, 2018 4:36pm
GetHuman-emailbs confirmed the issue is fixed. Hooray!
Sep 8th, 2018 5:37pm