A lot of people have probably wrote about the same issue, but I wanted to ask if I’m st...

GetHuman-izychurc's customer service issue with Playstation from May 2020

Help with my Playstation issue
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The issue in GetHuman-izychurc's own words
A lot of people have probably wrote about the same issue, but I wanted to ask if I’m still going to eventually receive some of the Persona * Royal theme codes for getting the platinum trophy on the game. You most likely already know this, but the game Persona * Royal has multiple menu themes that are tied to unlocking various trophies in the game. I believe that there are * packs of * themes (and one pack of *) that you are supposed to receive once you obtain the trophy that ties with that theme. I have completed every trophy in the game which has awarded me the platinum trophy which I think means that I should receive every code for the themes eventually. Now in the making of this email, I have only received * of the packs of themes out of *, which i believe is named “King of all palaces”, this pack gave me the Akechi, Haru and Kasumi character themes. Now after (I think) *-* weeks I haven’t gotten any other themes and have had no update. This email isn’t intended to rush anyone into giving me the other themes as fast as possible, it’s okay I can wait. I just remember hearing about someone online who got in contact with someone at PlayStation or something and they said that they had forgotten about him or something, so he got the codes from the support guy. I just wrote this to see if I’m in a similar situation and where the themes were ready and waiting for me and I had just been forgot about. Again though, I don’t want to rush anyone to do anything, just trying to get some answers. Thank you!

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Playstation

Customer service issue
Reported by GetHuman-izychurc
May 26th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 57070 others
0 customers following this

Timeline

GetHuman-izychurc started working on this issue
May 26th, 2020 7:49am
GetHuman-izychurc indicated the issue is not fixed yet.
May 28th, 2020 9:02pm

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