so I accidentally bought fifa on my acc instead of my brothers account so wlu download...

GetHuman4152743's Account Access issue with Playstation from December 2019

Help with my Playstation issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4152743's own words
so I accidentally bought fifa on my acc instead of my brothers account so wlu download the game and played for like * hours then my brother wanted to play so I told him to make my acc active as primary and he tried to do that but it didnt work they showed us that another system has activated my acc as their primary so I went to the playstation website and made everyone sign out and then tried to make it primary said the same thing then I changed the password and signed everyone out and it still tells me that somebody activated it like wtf and them I puted * step security and still same thing

GetHuman4152743 did not yet indicate what Playstation should do to make this right.

How GetHuman4152743 fixed the problem
easily easily easily easily
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Playstation

Account Access issue
Reported by GetHuman4152743
Dec 26th, 2019 - 10 months ago
Fixed
Seen by 3 customers so far
Similar issue to 49956 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman4152743 started working on this issue
Dec 26th, 2019 10:04am
GetHuman4152743 confirmed the issue is fixed. Hooray!
Jan 1st 12:12am