hello, I bought a playstation store gift card in the US but my playstation account says...
GetHuman-josijai's customer service issue with Playstation from December 2019
Help with my Playstation issue
Before contacting them, items GetHuman-josijai may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-josijai's own words
hello, I bought a playstation store gift card in the US but my playstation account says is in Mexico (i live at the border between the * countries and is making this more complicated) and I didn't knew before purchasing that the card I buy in the US wouldn't work with my account set up in "Mexico". I also tried adding my credit card to my account but again my credit cards are from a US bank and the account is set up as Mexico.*could I get my account change to USA country? or could I get a refund for my gift card? or is there somehow I could get that credit $** in my playstation account?*I would really appreciate your help, thank you in advance!
GetHuman-josijai did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-josijai fixed the problem
We are waiting for GetHuman-josijai to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.