So I bought Skyrim back in September **th. I've played it back on Xbox ***, so I figure...

GetHuman-idiedok's Refund a Charge issue with Playstation from September 2019

Help with my Playstation issue
The issue in GetHuman-idiedok's own words
So I bought Skyrim back in September **th. I've played it back on Xbox ***, so I figure let's play it again. After downloading I went in to play, but it took way too long just to reach the main menu. Then when I hit start new game, it just crashed on me. I thought that was just a weird moment, so I did it again. It still took a little bit to reach the menu, but new game worked this time. But upon reaching pass that, the lag was unbearable. It kept pausing and starting again the entire time. It took forever to get pass the dialogue. The character creation screen I didn't even waste time because it was just that laggy. Then as the dragon came thr lag got even worst. I uninistalled the game and reinstalled hoping it was just having issues upon downloading. But, the problem kept happening over and over. I redid my internet connection, tried turning the playstation on and off, I even let it rest for a bit. None of that seemed to help. I have downloaded a game before, but I did not have to go through this kind of experience. I would just like to refund this game please. Having it still would just be a waste of money at this point.

GetHuman-idiedok did not yet indicate what Playstation should do to make this right.

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Playstation

Refund a Charge issue
Reported by GetHuman-idiedok
Sep 30th, 2019 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 71258 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-idiedok started working on this issue
Sep 30th, 2019 2:23pm
GetHuman-idiedok confirmed the issue is fixed. Hooray!
Oct 2nd, 2019 8:03pm

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