My account (ID: ShahilT****) has been hijacked numerous times without me knowing it by...

GetHuman-shahilso's customer service issue with Playstation from December 2018

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-shahilso's own words
My account (ID: ShahilT****) has been hijacked numerous times without me knowing it by someone (with the ID of ShahilT***) who uses my account (as a primary account)**I admit I have shared my account with him * years ago, but we know no longer converse and I don't know about anything he does. I just learnt * weeks ago, that he was logging in my account and playing games that I've bought recently such as Just cause *, Spiderman, and black ops. He was no longer the account using the account I gave him( ShahilT***), and started using mine (shahilT****), I rarely check my inbox psn, but my accoun t was suspended * week ago for * days. Then I got to know that he was sending hate messages from my current account(shahilT****). I'm a trophy hunter, I even have my own channel on youtube named shahilT**** where I often upload my gaming videos. It was the other guy logging in and sending hate messages on my account.**I dont know what he exactly did as the email sent to me included that he sent hate messages* pictures with it.*I'm ready to apologise to that person and even offer him a psn gift card for it. I'm on holidays and I play PS* a lot. It would be much appreciated if you could lift the ban on my accou t (shahilT****) so that I can continue playing and change my password so that the other user stops playing and sending messages from my account. Thank you.

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Playstation

Customer service issue
Reported by GetHuman-shahilso
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 18810 others
0 customers following this

Timeline

GetHuman-shahilso started working on this issue
Dec 26th, 2018 2:22pm

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