A few days ago I got a psn card worth $**, and when I added it to my account it put in...

GetHuman1828439's customer service issue with Playstation from December 2018

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The issue in GetHuman1828439's own words
A few days ago I got a psn card worth $**, and when I added it to my account it put in the money and since it wasn't enough it buy the game I wanted I used it for something esle, then i ended up with * cents and didn't worry about it. Then today I got a $** visa gift card which was more than enough to buy the game I wanted, so I put it in and it did not add to my * cents, it still said I had * cents left, then i went to go buy the game, clicked on the visa card payment option (Which remember still had $** on it) and it gave me the credit card error...and it keeps saying my wallet balance is * cents when I just added a $** visa gift card onto my account. I need to remove that * cents so I can buy the game, but since it was a psn card I can't delete it directly, cause its not a credit card or gift card. I need help!

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Playstation

Customer service issue
Reported by GetHuman1828439
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 18609 others
0 customers following this

Timeline

GetHuman1828439 started working on this issue
Dec 25th, 2018 8:57pm