I can't download my trincentinal pack for Fallout **. **Three days ago, I was entering...

GetHuman-jmetalro's customer service issue with Playstation from December 2018

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I can't download my trincentinal pack for Fallout **. **Three days ago, I was entering in my code for the pack, it was redeemed, but it failed to prompt me to download it. I quickly noticed that my PlayStation Plus expired probably just as I entered my DLC (the last thing it gave me as a prompt was 'continue'). I immediately renewed my PlayStation Plus membership. I bought a physical copy of the game with a paper code. I've been calling customer service, and with everything we've tried, nothing seems to work. I renewed my licenses, deleted and reinstalled the game, reset my PS*, switched my primary PS* setting off and on, checked online and on my system to see if it popped up in purchases as well as in my library and to no avail, it doesn't register it on my system. * of the * people I spoke with told me that they saw that it was indeed redeemed, but no one could resolve the issue.**Please, someone, help me. **-Jessica M.
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Playstation

Customer service issue
Reported by GetHuman-jmetalro
Dec 2nd, 2018 - 6 mons ago
I have an issue with Playstation too
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GetHuman-jmetalro started working on this issue
Dec 2nd, 2018 1:06am
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Dec 2nd, 2018 1:09am