Hello Sony, my problem is when I log into my Playstation account it say sign playstatio...

GetHuman-intwalam's customer service issue with Playstation from November 2018

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Hello Sony, my problem is when I log into my Playstation account it say sign playstation network and I did that. I wrote the same password and the right email and it said that my account is locked or I have to reset my account due to security reasons and I wrote the right email and password, it said the same thing. Can you guys please get me out of this situation. My online name is: Brickwala. My email for my account is: *****@***.com My password is: Oct******. It said that if you password has been reset, an email has been sent to *****@***.com. Follow the instructions in the email and reset your password. The problem is that I don't know my password for my *****@***.com. Can you guys please help me because this was the first account I made and it has a lot of good stuff. please and thank you for your service.
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Playstation

Customer service issue
Reported by GetHuman-intwalam
Nov 27th, 2018 - 9 mons ago
I have an issue with Playstation too
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-intwalam started working on this issue
Nov 27th, 2018 1:04pm
GetHuman-intwalam confirmed the issue is fixed. Hooray!
Nov 27th, 2018 1:11pm