My account is deactivated or frozen don’t know why I was just playing my game two days...

GetHuman636360's Hacked Account issue with Playstation from April 2018

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82166 similar
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2 following
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman636360's own words
My account is deactivated or frozen don’t know why I was just playing my game two days ago had no problems or discrepancies need some answers or refund of my cash
GetHuman636360 did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman636360 fixed the problem
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Can a Playstation Ban Be Lifted?How Do I Recover My Playstation Account?How Do I Cancel My Playstation Plus Subscription?How Do I Get a Refund from Playstation Store?How do I recover a hacked Playstation account?
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Playstation

Hacked Account issue
Reported by GetHuman636360
Apr 28th, 2018 - a yr ago
I have an issue with Playstation too
Not resolved
Seen by 38 customers so far
Similar issue to 82166 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman636360 started working on this issue
Apr 28th, 2018 1:00am