Hey Playground Games, I'd like to report an issue on your game Forza Horizon *. I have...

GetHuman-domsim's customer service issue with Playground Games from July 2019

Help with my Playground Games issue
The issue in GetHuman-domsim's own words
Hey Playground Games, I'd like to report an issue on your game Forza Horizon *. I have been facing this problem ever since I first played it. **In photo mode, when I take a picture, everything seems normal at first but as soon as I visit the photo gallary to browse my photos, my picture seems to change. Note: This is AFTER I take the picture! Pictures should NOT change after they are taken in the game! The light in the picture seems to get brighter than it should be, resulting in the picture not being the same as I was when I was about to take it! **I have tried to search for answers and for all my results, this does not seem to be an issue for other players! I was wondering if you had any answers or advice about this issue! I'd really appreciate it if you would reply!

GetHuman-domsim did not yet indicate what Playground Games should do to make this right.

How GetHuman-domsim fixed the problem
Playground games, I checked Forza Horizon * regarding my issue from earlier. I checked photo mode to find out if the issue was resolved and it wasn't. Pictures still appear brighter after they are taken. *I also had a question regarding this issue. Would it make a difference if I were to play the game, but with a different disc? I was also thinking that may have something to do with it.
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Playground Games

Customer service issue
Reported by GetHuman-domsim
Jul 22nd, 2019 - a year ago
Not resolved
GetHuman-domsim shared how to fix
Seen by 40 customers so far
Similar issue to 589 others
0 customers following this
Items needed
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Timeline

GetHuman-domsim started working on this issue
Jul 22nd, 2019 8:14pm
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:45am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:46am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:47am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:47am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:47am
GetHuman-domsim confirmed the issue is fixed. Hooray!
Jul 23rd, 2019 12:47am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:53am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:53am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 23rd, 2019 12:55am
GetHuman-domsim indicated the issue is not fixed yet.
Jul 25th, 2019 8:26pm

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