Buenas noches, tengo un problema en el planet Fitness de rexville bayamon,necesito que...

GetHuman3971270's Refund a Charge issue with Planet Fitness from November 2019

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The issue in GetHuman3971270's own words
Buenas noches, tengo un problema en el planet Fitness de rexville bayamon,necesito que me eliminen un cargo de$**.** que me cobraron porque cuando trataron de cobrar no pudieron, yo fui a cambiar el n*mero de cuenta y le expliqu* a chica que me atendi* que ya esa cuenta estaba cerrada y por eso fui a cambiarla, ella me dijo que lo intentar*a pero que probablemente no se podr*a porque estaba muy cercana a la fecha, pero luego de hacer algo en la computadora me dijo que todo estaba bien que acept* el cambio, luego me salen con que tengo recargo porque no se pudo hacer el pago por no tener fondos, si yo le dije a ella claramente que esa cuenta estaba cerrada, o sea como lo iban a cobrar si por eso fui a cambiar la cuenta, otra chica me dice ahora que para el cambio tiene que ser con ** dias de anticipaci*n pero eso no me lo dijeron en el momento que fui a hacer el cambio, quiero pagar la mensualidad pero esos $**.** de recargo no me lo deben de cobrar entiendo no fue mi culpa, espero puedan ayudarme, gracias anticipadas.

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Planet Fitness

Refund a Charge issue
Reported by GetHuman3971270
Nov 21st, 2019 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 1124 others
0 customers following this


GetHuman3971270 started working on this issue
Nov 21st, 2019 1:23am

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