i was a guest at planet fitness in **** Whitehorse Mercerville Rd*Hamilton, NJ ******Un...

GetHuman3723889's customer service issue with Planet Fitness from October 2019

Help with my Planet Fitness issue
The issue in GetHuman3723889's own words
because this is harassment and i dont deserve to be treated this way and being banned from this gym ... i was a guest at planet fitness in **** Whitehorse Mercerville Rd*Hamilton, NJ ******United States*my father is a member for years i recently had a problem with a member that claims that i touch her unappropriated which i have witnesses that was there that night and can that can state exactly what happen that night i never touch no body at the gym unless its a friendly hand shake. ******* at ****pm that night two of the front desk manager went looking for me wile i was working out with * of my friends they came up to me and in very rude way they said front of everybody that was working out around me we need to speak to you right Now!! i looked at them and said ok so they was waiting by the front door and being very hostile and they told me hey there was several complaints about you talking to the ladys at this gym and if i dont stop then they going to kick me out i looked at them puzzled because this was the first time i ever heard about this i knew this was false because i only go to that planet fitness * times a week Monday Wednesday and Friday with my father to work out with him that only really time i have to spend with him but on to what happen to me today ******* at the same gym i walk in with my father to work out and the manager Mat stop me in front of everybody and said to me that i was ban to go to this gym and that today was the only day i was allowed to come in i ask him why i dont bother nobody here he said i know you dont but i got a phone call from corporate and they said that i have to ban you from this gym because since i was a guest and i wasn't a paid customer and the person that gave that false complaint about me was a plant fitness member that its only right that i get ban which at this point i have ask him to show me proof that i touch her the wrong way plus i told him i have witness that saw how everything went and they can vouch for me and the planet fitness front desk co wokers just laughed in my face in front of everybody very unprofessional and i feel like this wrong and discriminating towards me i have never had any problems in any gym i have attended to and i shouldnt be ban from this gym before all this happen i was thinking to get a gym membership at this planet fitness but it look like they are being very rude and unfair with me ... please contact me at my email below to help me fix this problem because i want to continue going to this gym to work out with my father and get healthier in my life my name is william santiago and i have been victimized of false calim against me and the color of my skin ...
that i im a good person and i want to do is spend time with my father at the gym and work out with out being harassed or disturbed
have corporate call planet fitness and have them help me fix this problem
talk to the manager at the planet fitness but they didnt help me at all
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Planet Fitness

Planet Fitness **** Whitehorse Mercerville rd hamilton nj *****
Customer service issue
Reported by GetHuman3723889
Oct 8th, 2019 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 2352 others
0 customers following this
Items needed
Name on the account
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Email address on the account

Timeline

GetHuman3723889 started working on this issue
Oct 8th, 2019 4:39am
GetHuman3723889 indicated the issue is not fixed yet.
Oct 8th, 2019 8:55am
GetHuman3723889 indicated the issue is not fixed yet.
Oct 8th, 2019 8:57am
GetHuman3723889 shared this issue with followers on Twitter
Oct 9th, 2019 12:25am
GetHuman3723889 shared this issue with followers on Twitter
Oct 9th, 2019 12:27am
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Oct 9th, 2019 12:29am
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Oct 9th, 2019 4:55am
GetHuman3723889 indicated the issue is not fixed yet.
Oct 9th, 2019 4:56am
GetHuman3723889 indicated the issue is not fixed yet.
Oct 11th, 2019 5:22am