I signed up for a year membership, and was told that if I canceled before October **th...
GetHuman3703758's customer service issue with Planet Fitness from October 2019
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The issue in GetHuman3703758's own words
I signed up for a year membership, and was told that if I canceled before October **th, ****, that I wouldn’t be charged another annual fee, nor would I have to pay to cancel. While my canceling was free, they still charged me ** dollars to my account October *st, ****, which resulted in my account overdrafting. I need my money back, considering I canceled before I was told to, and I am not staying with them for another year, so why would I pay another annual fee?!
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