To whom it may concern**I have been trying to cancel my contract for * years. i signed...

GetHuman-stacydut's customer service issue with Planet Fitness from February 2019

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The issue in GetHuman-stacydut's own words
To whom it may concern**I have been trying to cancel my contract for * years. i signed a contract for ** months and instead of ending the contract, planet fitness continued setting off the debit order. I have tried multiple times to cancel the contract but to no avail. The employees themselves do not know how to cancel a contract and also stated that they would never join this gym because of the struggle of cancelling the contract.*I have phoned multiple times but only receive voice mail. I have tried sending back debit orders to get their attention but this only resulted in me being handed over to be sued. This is highly unacceptable as I cannot get in contact with anyone, yet they are more than willing to sue me because I refuse to let them further take my money.**Resolve this issue
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Planet Fitness

Customer service issue
Reported by GetHuman-stacydut
Feb 18th, 2019 - 8 mons ago
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GetHuman-stacydut started working on this issue
Feb 18th 7:20am
GetHuman-stacydut indicated the issue is not fixed yet.
Feb 18th 7:22am