Would like order replace or money back

GetHuman-kaseytib's customer service issue with Pizza Hut from July 2019

Help with my Pizza Hut issue
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The issue in GetHuman-kaseytib's own words
Fix the problem by asking to talk to manger and they was kinda rude about it so would like issue fixed with replacing order or the money back ... My family and I had went and had pizza this past Friday and was not pleased or happy with the food not service. Had an issue with the pizza so had asked for a manger and didn't get to talk to a manger but the issue was they had brought the pizza out on the boards they serive them on and my son who had got a piece and layed it on the plate picked it up and went to take a bit and spit it back out because there was hair in the pizza and an employee proceed to tell us that the hair was on the plate when you could clearly tell it was in the pizza because it was hang off the piece my son had when u picked it up. And the still didn't get to talk to a manger so I doubt my family and I will go back to that pizza hut it was * large pizza and family bread sticks. I have a copy of the receipt and I believe I still have the picture of the pizza with the hair in it. It was a $** dollar dine in total.
That I asked I to talk to a manger and two employees had said a comment and it made myself and family upset
Replacing the order or money back was not satisfied at all
We have been going to the same pizza hut for several yrs and have never had an issue
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Pizza Hut

The * pizza and family bread sticks
Customer service issue
Reported by GetHuman-kaseytib
Jul 15th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 2674 others
0 customers following this

Timeline

GetHuman-kaseytib started working on this issue
Jul 15th, 2019 5:40pm
GetHuman-kaseytib indicated the issue is not fixed yet.
Jul 16th, 2019 6:15pm
GetHuman-kaseytib indicated the issue is not fixed yet.
Jul 16th, 2019 6:21pm
GetHuman-kaseytib indicated the issue is not fixed yet.
Jul 16th, 2019 6:23pm

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