**** S. Wentworth Ave. Chicago, IL** Yesterday before I went into work I made an onlin...
GetHuman2952895's complaint issue with Pizza Hut from May 2019
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Name on reservation, Billing address, and Email address
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2952895's own words
**** S. Wentworth Ave. Chicago, IL** Yesterday before I went into work I made an online order of * orders of cheese breadsticks and an order of cajun season fries...The fries were alright, as far as the cheese breadsticks, my daughter the first order and I had starting eating the second order, as I got to the last breadstick it was a long piece of hair embedded inside the dough. My first thought was to call the restaurant, I couldn't return because I was working. So I spoke with a Manager he wouldn't disclose his name but was telling me that he wasn't there at the time of when the incident occurred, so her kept saying her like I knew who her was...I then asked for her name a few times and he said the same thing he's not going to give me her name, so I asked what's the best time to give her a call and he told me when they open and anytime until *pm... I felt like he was not trained properly when complaints happen. The first time I called he hung up in my face. I deserve better service. I also deserve to be compensated for the inconvenience and the food that was contaminated with someone's hair in my food...The quality wasn't the best either.
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